Returns Your satisfaction is very important to us. Were happy to offer a 30 day satisfaction guarantee on many items with no restocking fees! Some merchandise purchased from goodnightgreen.com may be returned or exchanged for store credit or a full refund (minus shipping costs) within 30 days of delivery. Product must be in perfect resalable condition along with all original packaging intact. Returns must be pre-authorized by calling 1-800-489-1904 or emailing us at firstname.lastname@example.org. Returns should be properly packed and sent at the customer's expense to the address we provide you during authorization. Shipping costs will not be credited or refunded. Goodnight Green will not be held responsible for returned items lost in transit. Therefore we highly recommend returns be sent via a traced and insured shipping method.
** Naturepedic Mattresses and accessories can be returned within 30 days of delivery provided that they are in unused condition with all packaging materials intact. All other mattresses and furniture items are not returnable except in case of manufacturer defect, or mis-shipped items. Other examples of non-returnable items at Goodnight Green are: Mattresses, opened or used bedding, sale items, furniture and custom or made to order items. These items cannot be returned, exchanged, or refunded. If you are unsure whether or not the items you are interested in can be returned, please call us at 1-800-489-1904 or feel free to email us at email@example.com.
Returned items purchased with a free shipping offer or promotion will have the standard cost of shipping subtracted from the refund amount.